Forum Discussion

JC34's avatar
JC34
Explorer | Level 3
2 years ago

Dropbox Paper isn't working at all

Is there something wrong with Dropbox paper? All other items are opening except for the paper functions.
Dropbox Paper
JC34's avatar
JC34
Explorer | Level 3
2 years ago

Hi,

 

The error says I'm suspicious for phishing.  How do I fix this.  Even in new browsers, after clearing cache I still have this issue.  I can save the Paper as a .pdf but why won't it work for me.  It is not working for my colleagues but not me.  Do I need to update my Mac?

 

Thanks,

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see, thanks for clarifying that for me JC34 

 

Would it be OK if I sent you an email to have a further look internally at this point? 

  • JC34's avatar
    JC34
    Explorer | Level 3
    2 years ago

    Yes, I am emailing with someone internally. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      In that case, you can let us know your ticket ID so that we can look it up in our system as well JC34 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!