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severard's avatar
severard
Helpful | Level 6
3 years ago
Solved

Dropbox password synchronisation notification isn't appearing on other device

I'm not seeing any notification on my moto G9 device when I try and initiate the dropbox password add on in the firefox browser. "Check your other devices for a notification Let’s make sure it’s ...
Dropbox Passwords
  • severard's avatar
    severard
    3 years ago

    On the second time I closed it and opened it, it got past the white screen. So whatever you did it worked.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi severard, welcome to our Community! 

 

Just wanted to ask if you still face both of these issues, or if you managed to access Dropbox Passwords on your Moto G9? Do you still face the white screen? 

 

As for the notification, you should be able to receive it on your Android. If you didn't, could you try to close and re-open the Dropbox Passwords app on your device?

 

When you re-open the app, do you receive the notification? If not, is there any chance that your passwords are now synced?

 

Let me know more!

  • severard's avatar
    severard
    Helpful | Level 6
    3 years ago

    I am still getting the blank screen on the dropbox app so I cannot receive the notification on my moto g9.

     

    • severard's avatar
      severard
      Helpful | Level 6
      3 years ago

      On the second time I closed it and opened it, it got past the white screen. So whatever you did it worked.

      • Cire3's avatar
        Cire3
        Explorer | Level 4
        3 years ago

        All of mine are suddenly signed out ? Not Dropbox, but Dropbox passwords.  I no notification anywhere. Can't seem to get any help

  • runnermomgail's avatar
    runnermomgail
    Explorer | Level 4
    2 years ago

    I have the same issue with Passwords. I have closed and reopened both my iphone app and my PC app. I do not have any recovery words stored. I have not changed my e-mail. All I see when I try to access passwords is: Check your other devices for a notification. I cannot find any notification.

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