Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox requiring google workspace to edit
We have a contractor who is unable to access a google sheet for Dropbox. When they click the link, they are redirected to this page. They do have gmail and are logged in. No one else is having this i...
Hi Hannah, I figured it out. The issue was using Duck Duck Go. While I've been using DDG for some time, they must have updated their software about a week ago, and something in the update was stopping data from communicating between Dropbox and Google Workspace appropriately. I turned off the DDG browser, and then the connection worked again. So far, so good!
Thanks Walter, that looked promising after I cleared the cache - the Dropbox file link it took me to a sign in page for Google and I was able to enter my email, it was loading... and then back to the same "Sign in to continue" page.
But, I didn't have Google suite listed under connected apps - are there instructions on how to add it somewhere? (I also by mistake deleted my connection to MS Office in the connected apps, so I have to readd that one too!)
Also, MS Office reconnected easily, just by opening a new Word document. But I tried creating a new Gdoc and it just keeps taking me back to the Google sign in page with no luck signing in.
- Walter
Dropbox Community Moderator
You should be able to add app integrations/3rd party apps to your account from the App Center, Lisa.
From there, you'll need to navigate to the app you'd like to connect to your account and follow the prompts to connect it.
- Yes, that’s exactly what I’m doing. The prompt for connecting Google is to create a new G doc or sheet, and trying that takes me to that sign in page that goes nowhere. Any other solutions?
