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danny099's avatar
danny099
Explorer | Level 3
2 years ago

Dropbox Sign does not work in web view, it gives me an error.

I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your ...
Simulator Screenshot - iPhone 15 - 2024-02-12 at 03.47.00.png
Dropbox Sign
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Third Party Integrations
u_ua's avatar
u_ua
New member | Level 1
11 months ago

I am having the same issue loading the embedded sign url in React Native with a WebView. danny099 did you manage to find a solution?




Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey u_ua, no worries let's jump right into this. 

Could you clarify when you first noticed this behavior? I'd also appreciate a step-by-step on how you produce this error.

Also, what OS do you use on your end? Based on the screenshot it looks like you're using an Apple device, right?

  • u_ua's avatar
    u_ua
    New member | Level 1
    11 months ago

    Hi,

    I'm simply calling `client.open()` with test mode and skip domain verification. I was able to display the page by rendering the iframe instead of using the client.

    I'll revisit this another time.

    Thanks

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