Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

HollisHoHo's avatar
HollisHoHo
Helpful | Level 6
4 years ago

HelloSign - Cannot Move to Next Page

I've spent the last hour trying to send a document for signature with Dropbox's HelloSign. I had no problem with the first document. But with my second document, no matter what I do, after fillin...
Dropbox Sign
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi HollisHoHo, thanks for posting today! 

 

Which platform are you on when you notice this behavior? If you're using the web, can you try a different browser, and let me know if the same thing happens there? 

 

Keep me posted! 

William_Kinsey's avatar
William_Kinsey
New member | Level 2
3 years ago

Hello, 

 

I had the same issue.  I couldn't get to the step after I dragged and dropped a signature field.  I couldn't figure out what would let me see the "next" button - it was grayed out.  

 

I was using Chrome so I switched to Edge and everything worked fine.

 

wk

  • Nexxus's avatar
    Nexxus
    New member | Level 2
    3 years ago

    Edge didn't work for me

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!