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darnjack's avatar
darnjack
New member | Level 2
8 months ago

I can't open my Excel files via the Dropbox app; Microsoft Excel becomes unresponsive.

I can not open my Excel files from Dropbox. I can open if I move them locally.
Microsoft Office
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi there darnjack - sorry to hear you're having issues with this.

Can you please send us a screenshot of the exact error (or the last screen) you're getting so that we can have a visual too?

If you could also clarify your device's OS version and the version of the Dropbox app you're using, I'd appreciate it.

Thanks!

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