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Forum Discussion
GMC69
2 months agoExplorer | Level 3
I have a Dropbox Plus, but no option to enable Dropbox AI.
Hello.
As the headline states, I am a plus customer and would like to activate the possibility to add ai support for third party apps. This, so I can sort all my photos.
The language is set to English (US) and I've signed up for beta updates since a long time ago.
When in settings, the toggle is still glowing with its abscense though?
My goal is to apply some sort of program which helps me sort my thousands and thousands of pictures. This by automated facial recognition.
All help would be appreciated.
Thanks in advance!
- Megan
Dropbox Staff
Hey GMC69, let's jump right into this!
As you might have already seen, Dropbox AI features are in alpha release and available to customers on the following plans: Dropbox Professional, Essentials, Business, Business Plus, and some customers on Dropbox Standard and Advanced.
Based on the info in the relevant article, Dropbox AI might be available to some users on Dropbox Basic, Plus, or Family too. Though, keep in mind that there might be some exceptions applied.
Based on what you described, and the fact that it sounds like you're missing the option entirely, I understand that your account isn't eligible yet. That said, I really appreciate your interest in Dropbox AI!
Thanks a bunch! 😀
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