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Paper by Dropbox to be discontinued?
I'm seeing a number of posts across social media speculating that Dropbox Paper is to be discontinued. As there has been no Paper by Dropbox app update for 2+ years (since Version 262.2), and because of general user discontent regarding the infamous 2020 update, this rumour seems to be gathering momentum. Could somebody confirm what we should expect (and when) before I start scouting for alternative platforms? Many thanks!
Within Dropbox (not Dropbox Paper) do you have a new "Migrated Paper Docs" folder? That's where all of my docs were migrated to, after I was upgraded to the new Paper version.
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- Megan
Dropbox Community Moderator
Hey WCMHI, thanks for posting here, and sorry to hear you're having issues.
I was able to locate your ticket number reference on our system.
Also, I've passed your comments to the agent working on your case, and can assure you that they're doing their best to help, and guide you through it.
If you need anything else, let me know!
I also can't delete or create new folders within the new "Team Paper Docs" folder that was created. This is not right, this is completely unusable now. We can't find anything when we search.
- Dell_Dropbox
Community Manager
Thanks for voicing your frustrations with us WCMHI. During times of transition there will inevitably some hiccups. Your insights about the clutter of Dropbox documents in Paper search has been noted, and we'll take your feedback to the team.
I'm assuming you're using the original version of Dropbox -- For the past several months I've been having an issue similar to you describe until YESTERDAY when they updated us to the "new" version of Dropbox paper and I am SO FRUSTRATED with it. They're trying to integrate it with Dropbox and whoever decided that was a good idea was an idiot. I am so frustrated. All of the files we've ever archived now show up (they're labeled as having been archived). And when you search in Paper it now also brings up documents found in Dropbox! It is so disorganized. I am so grumpy about it!
It's truly shocking how neglected the app is. It's falling apart and their unwillingness to admit that there is a fundamental issue is really disappointing. I'm going to assume that it really will be discontinued soon, despite their denial. Thanks for your persistence Patrick
I have the same problem and the same answers from support .
I don't understand why they destroyed a good App . I have also thousands of docs and was working everyday with. One of the reasons I spent money on Dropbox is paper .
Maybe I will migrate on Microsoft OneNote .
Yes! They are there! All 10,000+ LOL thank you...
Within Dropbox (not Dropbox Paper) do you have a new "Migrated Paper Docs" folder? That's where all of my docs were migrated to, after I was upgraded to the new Paper version.
I've been running my biz out of dropbox paper for years... all my stuff is gone except for my Starred docs, what happened?
All of my paper doc history is missing except for my starred ones. Happened about 15 - 20 days ago? Maybe a bit longer. What happened? Can you help me locate the thousands of docs I've created over the years?
