Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Laurent N.1
2 years agoHelpful | Level 6
Problem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4.
All my documents are synchronized in dropbox and I use the desktop version of dropbox
I have a problem for a few days now that preve...
Nancy
Dropbox Community Moderator
2 years agoThanks for that! Is this happening with other types of files besides PDFs? Like image files, for example?
Laurent N.1
2 years agoHelpful | Level 6
It happens with any type of attachment: pdf, doc, jpg, png, etc.
As can be seen in the attached screenshot, only the type of reporting changes. In this case I have tried to attach an image.
- Laurent N.12 years agoHelpful | Level 6
Another interesting detail: if I want to save received attachments (via the "save attachments" command), I can only save them in a folder called "downloads" which is inside the dropbox folder. If I choose to save the documents anywhere else, even on my desktop, it doesn't save my attachments. This happens with other programs as well.
Exception: if I drag the documents to a folder, the download works (app mail and other software).UPDATE
I installed "Spark" software (Readdle company), I have the same problems.
- Walter2 years ago
Dropbox Community Moderator
Hey Laurent N.1 - sorry to jump in here, but I wanted to ask something.
Are the files you're attaching to your emails online only or available offline on your computer when you take a look at their syncing icons locally?
- Laurent N.12 years agoHelpful | Level 6
Hi Walter
The documents I want to send are offline.
In the meantime, I discovered something really strange: My downloads folder (which is normally located in mac os x under "user") is actually an alias of a downloads folder saved in dropbox (under folder named "Mac5" .
If I move documents (pdf, jpg, png, ...) into this folder and then attach them to an email from this folder, everything works correctly.
But only if I put them in this folder, even though they are offline documents.
Than you
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!