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Forum Discussion
Laurent N.1
2 years agoHelpful | Level 6
Problem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4.
All my documents are synchronized in dropbox and I use the desktop version of dropbox
I have a problem for a few days now that preve...
Laurent N.1
2 years agoHelpful | Level 6
Another interesting detail: if I want to save received attachments (via the "save attachments" command), I can only save them in a folder called "downloads" which is inside the dropbox folder. If I choose to save the documents anywhere else, even on my desktop, it doesn't save my attachments. This happens with other programs as well.
Exception: if I drag the documents to a folder, the download works (app mail and other software).
UPDATE
I installed "Spark" software (Readdle company), I have the same problems.
Walter
Dropbox Community Moderator
2 years agoHey Laurent N.1 - sorry to jump in here, but I wanted to ask something.
Are the files you're attaching to your emails online only or available offline on your computer when you take a look at their syncing icons locally?
- Laurent N.12 years agoHelpful | Level 6
Hi Walter
The documents I want to send are offline.
In the meantime, I discovered something really strange: My downloads folder (which is normally located in mac os x under "user") is actually an alias of a downloads folder saved in dropbox (under folder named "Mac5" .
If I move documents (pdf, jpg, png, ...) into this folder and then attach them to an email from this folder, everything works correctly.
But only if I put them in this folder, even though they are offline documents.
Than you
- Walter2 years ago
Dropbox Community Moderator
Did you enabled the Dropbox Backup feature at some point in the past perhaps Laurent N.1?
Do you see any folders being backed up in your backups online?
- Laurent N.12 years agoHelpful | Level 6
1) On the computer where I'm having problems with email attachement, backup is turned off.
2) Yes, I see some folders, because in the past I had activated the backup, but now I haven't used it for months.
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