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antolepore's avatar
antolepore
Explorer | Level 3
2 years ago

Re: 'Can not upload the file' error when attaching from Dropbox to Gmail on Android

Allegare file con app gmail da dropbox su smarphone android

Salve,
non riesco ad allegare file alle email con gmail da dropbox su uno smarphone android.
Mi dice sempre impossibile allegare file.
Come devo fare?

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Attach files in gmail app taken from dropbox

Greetings,
I can't attach files to emails taken from Dropbox on the Gmail app on an Android smartphone.
How should I do it?
It always says Unable to attach file

7 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    antolepore, giusto per chiarire, stai seguendo i passaggi forniti da Ben qui e non riesci ancora ad allegare file Dropbox al tuo account Gmail?

    ---------------

    antolepore, just to clarify, are you following the steps provided by Ben here, and you’re still unable to attach Dropbox files to your Gmail account?

  • antolepore's avatar
    antolepore
    Explorer | Level 3
    2 years ago

    ascolta quella discussione è di 25 pagine ho iniziata a leggerla ma non si capisce quale sia la soluzione tu la sai?
    ---
    listen to that discussion it's 25 pages long I started reading it but I don't understand what the solution is, do you know it?

  • Metro Condo's avatar
    Metro Condo
    Helpful | Level 6
    2 years ago
    When you click the paper clip while composing a message, instead of immediately tapping on Dropbox as we used to, use the three horizontal lines in the top left corner sometimes called hamburger. That will open a list of all the places from which you can attach things and if you look down to find Dropbox do NOT tap on THE LABEL "Dropbox" there but on the ARROW just to the right of the word Dropbox. That gives you the ability to pick the folder in Dropbox from which you want to select your file and you can tap on it and it attaches normally. It's annoying that this integration has changed but this alternative is not much more inconvenient especially once you get used to it. This solution is explained elsewhere but I couldn't figure it out at first because I hadn't noticed the little arrows to the right of the word "Dropbox" (and other sources for things to attach under the hamburger menu.)
  • antolepore's avatar
    antolepore
    Explorer | Level 3
    2 years ago

    I can't, I can't find these things you say? can you make a video and show us how it's done? This is very important, thank you

  • antolepore's avatar
    antolepore
    Explorer | Level 3
    2 years ago

    Allora l'unica possibilità per risolvere il problema è di fare Esporta o Condividi una copia del file da dentro l'app di dropbox e poi scegliere l'email di Email e si crea una nuova email con dentro il file allegato.

    Quindi prima aprire l'app di Dropbox e poi fare esporta o condividi in gmail NON il contrario

    Credo che non ci siano altri modi!!
    ---
    Then the only possibility to solve the problem is to Export or Share a copy of the file from within Dropbox and then choose the Email address and create a new email with the attached file inside.

    So first open the Dropbox app and then export or share to gmail NOT the other way around

    I believe there are no other ways!!

  • Metro Board S.'s avatar
    Metro Board S.
    Explorer | Level 3
    2 years ago

    Hi Antolepore,

    Not true! 

    When you click the paper clip while composing a message, instead of immediately tapping on Dropbox as we used to, use the three horizontal lines in the top left corner sometimes called hamburger. That will open a list of all the places from which you can attach things and if you look down to find Dropbox do NOT tap on THE LABEL "Dropbox" there but on the ARROW just to the right of the word Dropbox. That gives you the ability to pick the folder in Dropbox from which you want to select your file and you can tap on it and it attaches normally. It's annoying that this integration has changed but this alternative is not much more inconvenient especially once you get used to it. This solution is explained elsewhere but I couldn't figure it out at first because I hadn't noticed the little arrows to the right of the word "Dropbox" (and other sources for things to attach under the hamburger menu.)
     
  • antolepore's avatar
    antolepore
    Explorer | Level 3
    2 years ago

    I can't do this thing please tell the development team to fix the problem otherwise it's a mess!!!

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