Re: Dropbox Integration with Zoom deprecated.

Hi Chriskynka, thanks for bringing this to our attention.

Could you clarify how you were linking Zoom and Dropbox together?

Was this via the Zoom app itself, saving recording in the Dropbox folder, or another method?

This will help me to assist further!

I linked the zoom app to dropbox and allowed to upload recordings to the cloud in ZOOM

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Chriskynka wrote:

Since feb 8 my records from Zoom have stopped loading in dropbox

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Dropbox has apparently ended the Zoom integration as of Feb 5th.

• https://www.dropboxforum.com/t5/Integrations/Dropbox-Integration-with-Zoom-deprecated/td-p/750604

Rich thanks for sharing my thread with Chriskynka. The information shared above was direct from Dropbox support after they went away and checked. It wasn't something the agent knew immediately. Zoom Agents appeared equally unaware of this until I informed them!

So it appears Jay you as a Dropbox Staff member were unaware of the ending of the Integration in the same way that Tim the support agent was. I trust you are passing all this information back to whomever makes these decisions at Dropbox. I would guess what we are seeing here is the tip of the Iceberg in terms of people inconvenienced by this. The Zoom Support Staff were equally unaware until I told them.

The message you posted is about the same as I received from Dropbox email support (which was shared with me after a standard "can you send a screen recording" request):

After careful consideration and evaluation, the Zoom integration within Dropbox is being deprecated. This means that the Zoom integration will no longer be available to our customers, effective on the 5th of February .
 
We understand that this integration has been valuable to many of our users, and we apologize for any inconvenience this may cause. However, we believe that focusing our efforts on other features and integrations will allow us to provide an even better experience for our users.

It also appears that all proof of existence of the Zoom integration is gone from Dropbox's side.

Thanks bblu2095 I was going to check whether there was still evidence of it on Dropbox website, it is still there on the Zoom site I have just taken a screenshot of it. Take note Jay please. The communication and management of this decision is looking very poor.

Thank you for posting this, Philip. I use this integration ALL THE TIME and didn't receive any email about it ending. I was researching why my Zoom-Dropbox integration suddenly stopped and came across your post. Thank you. Now I know. It's a lot of work to manually upload the recordings of my Zoom calls, so I'll probably look into Zapier. Or upload to something besides Dropbox. Darn! 

MovingMary you're welcome it's clearly caught plenty of people out and I am certain this in the only the very tip of the Iceberg. I haven't had chance to look at Zapier or other options yet and won't be able to for another week or so. If you find anything useful do share! I have no idea if Dropbox is taking note of these discussions but they advised me to post the issue here.

Will do, @Philip! I'm so glad I found your post before wasting any more time trying to find out why the Zoom-Dropbox integration suddenly stopped. Thank you again.