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Cameron Knott's avatar
Cameron Knott
New member | Level 2
3 months ago

Unable to save PDFs from iOS 26.0.1 to Dropbox (via buttons in Mail or other PDF viewers)

Integration Affected iOS 26.0.1 Mail and other PDF viewers to Dropbox Device iPhone 15 Pro Operating System/Browser (if using the web) iOS 26.0.1 Mail Dropbox App Version (if using the app) 4...
iOS
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Cameron Knott's avatar
Cameron Knott
New member | Level 2
2 months ago

Thanks Hannah,

When using my phone I open a PDF. I then use the Share icon to move my PDF to Dropbox. The options that then appear are the Drop box logo with the Save to Dropbox button. Either of those would allow me to access to Dropbox to save my PDF in a Dropbox folder of my choosing. Neither of these buttons works now when pressed - i.e. no animation or response to the next steps occurs when pressed.

forguse's avatar
forguse
New member | Level 2
2 months ago

I faced the same problem.  I reinstalled dropbox and the function comes back.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey forguse - thanks for letting us know that reinstalling the Dropbox mobile app on your iOS device did the trick for you. I'm sure it will prove to be useful to others so thank you for sharing this. 

    Cheers!

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