Forum Discussion

erwinsusetyo's avatar
erwinsusetyo
Explorer | Level 4
5 years ago

Can I get a billing notification for upcoming charges before I'm billed?

Hello,   Is it possible to receive a notification for the upcoming annual billing from dropbox? I want to be able to evaluate the continuation of my purchase before the money just goes away.   ...
Payments
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
erwinsusetyo wrote:

Is it possible to receive a notification for the upcoming annual billing from dropbox?

You should already receive an email about one month prior to your renewal.

 

 

  • erwinsusetyo's avatar
    erwinsusetyo
    Explorer | Level 4
    5 years ago

    Hi Rich,

     

    I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      5 years ago
      erwinsusetyo wrote:

      I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?

      No. You should receive it regardless of your notification settings. Check your spam/junk folder, and make sure the email address on your account is up to date.

      • erwinsusetyo's avatar
        erwinsusetyo
        Explorer | Level 4
        5 years ago

        Hi Rich,

         

        I've confirmed that I have the correct email, and went through the spam/junk folder. Still couldn't find any.

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