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Forum Discussion
bobcaz
11 months agoNew member | Level 2
Cancel and Delete old Account
I would like to cancel an old free DB account with an old email that is no longer valid. Thank you for any help.
2 Replies
- Rich11 months ago
Super User II
bobcaz wrote:
I would like to cancel an old free DB account with an old email that is no longer valid. Thank you for any help.
How old is the account? How long has it been since you last signed in to it? If it's been more than a year, the account would have been deleted due to inactivity.
- bobcaz11 months agoNew member | Level 2
Thanks Rich
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