Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

kira25's avatar
kira25
New member | Level 2
2 years ago
Solved

Can't cancel subscription

As you can see i my free trial will end on 23, i already checked the settings multiple times but there is no way to cancel there, contacting support is also a no go because it says its not par...
cancellations
  • kira25's avatar
    kira25
    2 years ago

    the matter is solved, turns out my adblock is blocking the option to cancel (weird). i already canceled my subscription.

kira25's avatar
kira25
New member | Level 2
2 years ago

the matter is solved, turns out my adblock is blocking the option to cancel (weird). i already canceled my subscription.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to hear it's sorted and thanks for keeping us in the loop kira25 

     

    Let us know if anything else comes up!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!