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Forum Discussion
jpeduto
2 years agoExplorer | Level 4
External Hard Drive compatibility with Dropbox Backup
I am interested in upgrading my plan to the 2TB plan because I need to backup an external hard drive (WD-My Book for Mac) with approximately 600GB of old iPhoto files on it. I cannot upgrade until I...
dangoodall
2 years agoExplorer | Level 4
Walter, Dropbox, encrypted APFS is the recommended standard for external Mac file systems and this is a huge oversight that you appear to be in denial about.
You shouldn't really be advertising external drive backup as a gold feature - it's a beta feature if that.
kendall0501
2 years agoNew member | Level 2
@dangoodall,
I don't know if you found your solution, but I'm finding DB is kinda like the myth of big Pharma in that they don't want to offer an easy cure (solution), only a way to keep you on the medication (subscription). Easily allowing the back up of DB files to external drives ends DB business model.
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