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Allow Dropbox Family plans to add additional storage.
This is an easy money-maker for Dropbox. Right now, for some unknown reason, there's a storage cap for Dropbox Family Plans. Why? Makes no sense. Families grow... and as kids grow up, they have more and more videos to save/share. As such, allow the user to top up and add additional TBs of storage for $x/month. Dropbox created the Family Plan for a reason -- to keep families together and to differentiate it from a Business Plan. I get that. But why put a lid on the Family Plan? Let's families grow. And in the process, make more money this way. As a side note, Microsoft and Google make it super-easy to add additional storage (and charge for it). So Dropbox should make it super-easy for Family Plans to add additional TB of storage.
I have a Basic plan, but got an email that my Dropbox Essentials plan is about to renew
Since there is no actual DropBox Support, I am asking this here. I received an email today telling me that "Your DropBox Essentials Subscription is about to Renew”, but I only have DropBox Basic (free). I didn't sign up for "DropBox Essentials". It also said: >>> A detailed summary of your transactions with Dropbox can be found on your payments page, where you can view, download, and print your invoice.>>> I clicked through using that link and there is no billing and no subscription renewal about to take place. I don't want to get charged for "DropBox Essentials" whatever that is. Is that just a catchall phrase for all DropBox products? I tried to look it up on a search to no avail. Thanks in advance.
How to cancel the Seagate Dropbox Backup plan?
I received an email confirming my order, but it doesn't appear to be successfully processed in my account. I wanted to cancel it immediately to avoid being charged after six months in case I forget about the offer, but I couldn't find an option to cancel. Didn't the service say that cancellations could be made at any time?
I paid for a subscription, but my Dropbox account hasn't been upgraded
Hi, I paid for a subscription, but my Dropbox account hasn't been upgraded. I upgraded in my dropbox account so there is no other mail. Also when I did pay, I saw a error massage on the screen. I really need to send files today, so please help me. Because I payed 119,88 euro for nothing
Rekordbox account is now a personal account and I can't access.
Hi. I have had a rekordbox account for a few years now, last year i changed creditcard, and my subscription timed out on AlphaTheta, my Dropbox Team account from Rekordbox became my personal account. I am not able to sign in to the Team account, due to my email is now connected to the personal account. Is there some way i can get back to the RekordBox team account?
I need to sync my paid account to both of my devices.
I have two accounts I think one is a paid subscription and one was a free account. I cannot access my paid account on my computer but can on my iphone. I cannot sync my iphone & computer nor can I download the lost files on my computer. I have repeatedly asked for a customer service phone number and I cannot get it. They are showing I don't have a paid subscription. This is a horrible waste of time. Can anyone give me the phone number to customer service? ThanksI keep seeing an error with Google Play on my Android mobile app and I can't check my Dropbox plan.
Imntrying to view my plan on android 14 Samsung S24+ I keep getting this error. When incheck linked device, this same device was link already twice. So unlinoed those. But it still shows the same error. The info it shows is insufficient and not helpful How can I solve this issue?
