Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Can we have a Dropbox Family plan? We're not interested in a Dropbox team.
I would like to see Dropbox offer a "family" or "home" level for one price. This would be same options as "professional" with say 5TB storage but sharable between house hold family members. Say husband/wife etc. Not interested in 3 users at $15/user/month. That is just out of scope for individual families. Something more basic to securely share information.
I can't connect to live support, even though I'm on a paid plan.
Is everyone in Customer Service dead?! I PAY for Dropbox and I've been waiting 2 days now for a reply on "Live" Chat support. What is this? There's no phone number. What kind of paid service is this? This is a genuine Idea - Please ACTUALLY reply on Live Chat. I keep refreshing/ restarting computer/ logging out and in again/ using different browsers... this is all I get - forever.
Should I have a personal or Business account?
I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should just migrate everything to DB Biz. Am I missing something?
I'm trying to upgrade but it says my account is already using the Plus plan.
I've been using the dropbox basic plan for years, but decided to upgrade to the Plus plan. I got an error when trying to upgrade, but it shows my account plan as Plus. It's saying that I'm out of storage at 12 GB. I can't go in and reupgrade right now, as it shows my plan already at Plus. Help!
How can I access the Black Friday Deal for 3 months free Dropbox Plus?
When I visited my Dropbox account on Sunday, I saw a pop-up that showed I could get 3 months of Dropbox Plus for free if I subscribe to a plan, as part of a Black Friday promotion. The pop-up showed that the promotion lasts until December 2. However when I visited Dropbox today, I didn't see the pop-up anymore. How do I access the Black Friday deal now?
My (free) Dropbox account appears to have lost its extra referral space.
Dropbox Plan Standard Device Desktop/iphone Operating System/Browser (if using the web) Windows 11 Question or Issue I was a very early adopter and recommended Dropbox to many others, earning the maximum (I believe) storage space through my efforts. I have a number of not-for-profit files on the system, which are now under threat because Dropbox is now saying I only have a 2GB allowance. This came about after I uploaded some files on a temporary basis and hit my maximum storage space. This was quickly addressed, but I seem to have lost the space that I previously enjoyed, having earned it via referrals. I need to know whether or not it is recoverable, as I will have to make other arrangements for my not-for-profit activities if it isn't recoverable.PLANES
Buenos Días quise probar el plan gratuito Professional y se inicio el plan Standard, cancele el plan standard y ahora al querer iniciar a probar el plan Professional no me deja sin antes poner mis datos de facturación, cuando se inicio el plan standard no hizo falta adelantar los datos de facturación y quiero saber el porque ahora me obliga a rellenar los datos de facturación antes de probar el plan professional aunque sea por unos días para yo saber si me gusta y merece continuar pagando después de los 30 días de prueba, el plan standard es para equipos ósea para 3 miembros o mas y el plan professional es para 1 miembro y yo el plan lo quiero personal para usarlo yo sola sin equipos ni mas miembros ¿Qué me aconsejáis? yo opino que no me gusta poner los datos de facturación hasta que yo no pruebe si me gusta o no porque si por error me cobran el mes y me gusta pues no me disgustaría ni reclamaría pero si por error me cobran el mes y yo no lo e probado luego el tiempo y el trabajo que conlleva el estar reclamando para que finalmente no consigas la devolución pues no apetece, es mas al cancelar el plan standard e destacado que lo cancelaba porque se había iniciado el plan equivoco ósea que yo el que quería probar era otro y el echo de que me pidan primero los datos de facturación siendo prueba gratuita por 30 días no me da confianza de gratitud sinceramente y si el echo de haber cancelado un plan para iniciar con otro he perdido los 29 días restantes de prueba gratuita pues vaya desilusión porque yo solo lo tenia marcado mientras leía los diferentes planes que ofrecen y cuando salí y entre en mi cuenta de Dropbox pues ya se había iniciado el plan standard y yo el que quería era el plan professional que cuando e querido escogerlo e iniciar los 30 días de prueba a sido cuando me lleva a rellenar los datos de facturación y no debería de ser así opino yo, gracias por leerme y si alguien me contesta pues gracias por su atención, SaludosHow to stop the upgrade notifications on my Dropbox online?
I've had the Dropbox Plus plan for over 10 years and have been more or less happy with the service. My account is about ⅓ full at any given time. Most of the time I use the desktop app (Mac OS 15.6.1, dropbox v.237.4.5655) which syncs my files across 3 devices and between several apps. I don't sync all files to the desktop obviously, so sometimes I have to log in to the web version to see all files. Dropbox bombards me with requests to upgrade to business level and work with "my team". not just once or twice, but EVERY TIME I log in. That and the giant green button at the top a different color from everything else on the page constantly begging me to upgrade... aaaarrrrrghhhhh. Is the desktop site intended to drive away non-corporate customers? I've done lots of projects with other people and the whole point of using Dropbox was the ease of passing files between all our different freelance accounts. It's out-of-proportion annoying. I have scoured all the notification and account settings and found nothing. Please how can I stop it? thanks!
