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Forum Discussion

AnnaSu's avatar
AnnaSu
Explorer | Level 3
3 years ago

Got an email for an upgrade to Essentials, but I don't have a Professional plan

I just got an email from Dropbox saying: "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials plan at no extra cost." However, I do not have Prof...
upgrades
kpurcell's avatar
kpurcell
Explorer | Level 3
2 years ago

I'm happy with the Professional Plan I had and always having to ignore constant requests to upgrade my account. So I would not have tried out any new plan.

 

I received and email about choosing a new plan which I did not do:

Also when logging into my Dropbox webpage it had a welcome popup and a new dark themed page.

 

 

The biggest issue for me is the new plan is more expensive, has features I'm not interested in and forces me to now pay annually instead of monthly.

 

Ken

mel131's avatar
mel131
New member | Level 2
2 years ago

I received exactly the same email and wanted to report it as phishing. I have never heard of Essentials and I DO NOT want to change my plan. 

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