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Forum Discussion

CatMasa's avatar
CatMasa
New member | Level 1
10 months ago

How can I convert my Dropbox account from personal to Business Essentials?

I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks. I don't...
dropbox essentials
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for clarifying! Are you not seeing the Essentials plan, even if you log in to your Dropbox account via another web browser?

CatMasa's avatar
CatMasa
New member | Level 1
10 months ago

I tried a different browser. The plan options are the same. Plus (current plan), Professional ($199/yr) or Standard ($180 per user per year).

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for giving that a go! Can you send me a screenshot of the options you see on your end, so that I can check if there’s another option?

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      10 months ago

       

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      10 months ago

      I posted a separate reply with the screen shot of the options I see in my account on the Upgrade tab.. Also, I found this page in the help that clearly says that the options I see in my account are not the business options.

      Tks

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        Hey CatMasa, let me also jump in here!

        Have you tried accessing the plan using this Help Center article? Let me know how it goes!

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      10 months ago

      Still trying to resolve this. Can you help?

      • Roga41's avatar
        Roga41
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Hi CatMasa, 

        While logged in to your Dropbox account, kindly click this link to upgrade right up to the Dropbox Essentials Plan : www.dropbox.com/buy/essentials .

        Hope this helps 

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