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CatMasa's avatar
CatMasa
New member | Level 1
2 months ago

How can I convert my Dropbox account from personal to Business Essentials?

I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks. I don't...
dropbox essentials
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for clarifying! Are you not seeing the Essentials plan, even if you log in to your Dropbox account via another web browser?

CatMasa's avatar
CatMasa
New member | Level 1
2 months ago

I tried a different browser. The plan options are the same. Plus (current plan), Professional ($199/yr) or Standard ($180 per user per year).

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for giving that a go! Can you send me a screenshot of the options you see on your end, so that I can check if there’s another option?

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      2 months ago

       

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      2 months ago

      I posted a separate reply with the screen shot of the options I see in my account on the Upgrade tab.. Also, I found this page in the help that clearly says that the options I see in my account are not the business options.

      Tks

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hey CatMasa, let me also jump in here!

        Have you tried accessing the plan using this Help Center article? Let me know how it goes!

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      2 months ago

      Still trying to resolve this. Can you help?

      • Roga41's avatar
        Roga41
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hi CatMasa, 

        While logged in to your Dropbox account, kindly click this link to upgrade right up to the Dropbox Essentials Plan : www.dropbox.com/buy/essentials .

        Hope this helps 

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