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Forum Discussion
CatMasa
10 months agoNew member | Level 1
How can I convert my Dropbox account from personal to Business Essentials?
I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks.
I don't...
Megan
Dropbox Community Moderator
10 months agoHey CatMasa, let me also jump in here!
Have you tried accessing the plan using this Help Center article? Let me know how it goes!
CatMasa
10 months agoNew member | Level 1
I need to know how to convert my Plus plan to Essentials. That was my original question. I can see how to purchase it as a new account. But Essentials is not an option on my upgrade page, as discussed above.
I was able to get someone on the phone who told me to just upgrade to Professional. He assured me that Professional was the same as Essentials, but clearly, it is not. I specifically asked about e-Signatures, and he assured me that Professional includes this. It does not. I could tell he didn't know and didn't care.
Meanwhile, I'm going around in circles here trying to get help.
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