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Forum Discussion

CatMasa's avatar
CatMasa
New member | Level 1
10 months ago

How can I convert my Dropbox account from personal to Business Essentials?

I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks. I don't...
dropbox essentials
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi again, CatMasa! Since the issue still persists, can I go ahead and log you a ticket? We can investigate this internally this way and check what else may be happening. 

I can message you to the email address you see here, if that’s OK with you.

Roga41's avatar
Roga41
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi Nancy, 

I think based on what he/she mentioned in his/her last message which states " The second time you gave the link, it is correct. ", that he/she already was able to purchase the Essentials Plan 3TB. It just happened that the first link I sent him/her has the incorrect link because my computer has this auto All Caps on the first letter of the word. 

 

 

 

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