Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
DaveLeeNC wrote:

I paid for a year (2 days ago) ... Will I be able to get a refund?

You can cancel at any time, but that just prevents your account from auto-renewing at the next billing cycle. You'll retain all of your account benefits until that time. Refunds are typically not available, except where required by law.

 

DaveLeeNC's avatar
DaveLeeNC
Helpful | Level 7
5 years ago

Thanks- what I figured (just didn't expect the issues that I ran into).  This has been quite painful and is far from over. dave

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!