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rkbridges's avatar
rkbridges
New member | Level 2
5 years ago

I have a business account. It is for a one person business.  I have closed the business email account and the dropbox password for the account does not seem to be valid,  I am stuck in a loop where I cannot fix the password because Dropbox cannot send a link to the email they have on file.  Is there any way to contact a live customer service person at Dropbox?  I want to close the account because I have closed the business.

 

Thanks

B

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    rkbridges wrote:

    Is there any way to contact a live customer service person at Dropbox?

    You'll need to open a ticket. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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