Forum Discussion

anmazza's avatar
anmazza
New member | Level 2
3 years ago

How to contact Dropbox

Dropbox keeps sending me emails telling me my files will stop syncing. When I attempt to do anything on Dropbox, it automatically opens in Spanish. Including tutorials prior to logging in. I don't sp...
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
anmazza wrote:

If anyone out there can furnish me, Dropbox's telephone number.

Hi Anthony,

 

Dropbox doesn't have a phone number. Phone support is only available to those with a Business account, and then it's handled via a callback initiated through an admin console for the account. All others can find the support options available to them on the Support page.

 

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!