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snynet's avatar
snynet
Explorer | Level 4
2 months ago

I cannot access email support with my paid Plus account

Dropbox Plan Plus Payment Method Card How did you upgrade? Sorry, don't remember Question or Issue Hi!  I want to email a question to support.  When I go to http://www.dropbox.com/get_help, i...
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snynet's avatar
snynet
Explorer | Level 4
2 months ago

Nope, been paying for Plus for a few years now.  Even used email support once before.

Do I take it y'all can see the email support form on your end just fine?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for bringing this to our attention, snynet.

Are you still having this issue?

Have you tried logging in to your account from another browser, to see if you get different results?

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