Forum Discussion

ClaytonZahra's avatar
ClaytonZahra
Explorer | Level 4
7 years ago
Solved

I can't locate the billing tab in my account settings, any help?

I am trying to change my billing information due that I changed my bank recently. However when clicking on settings I am not finding any billing tab. Can you kindly help in this?
FAQ
Payments
  • Rich's avatar
    Rich
    7 years ago

    You have a Dropbox Basic account, which is free, thus no Billing tab. Once you have a paid subscription, the Billing tab will become available.

  • ClaytonZahra's avatar
    ClaytonZahra
    Explorer | Level 4
    7 years ago

    STILL no billing tab in the plans page....

     

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      7 years ago

      The Billing tab is separate from the Plan tab.

      If you still don't see it when clicking that link, check your Plan tab and tell us what plan it says you're on.

      • ClaytonZahra's avatar
        ClaytonZahra
        Explorer | Level 4
        7 years ago

        still no sign of billing.....

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