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adiputra's avatar
adiputra
Explorer | Level 3
2 years ago

I got charged by Dropbox 4 times in one day

This is ridiculous. I got an email saying that Renewal payment failed, please update your payment method however today i got charged 4 times on my credit card where clearly the payment wa...
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adiputra's avatar
adiputra
Explorer | Level 3
2 years ago

the thing is balance in my bank were already deducted ... and paypal said i shouldve received a refund , but i havent gotten it yet . i will give them a call again tomorrow

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
adiputra wrote:

the thing is balance in my bank were already deducted ...

If it is in fact your bank holding the funds, then there's nothing to refund. It's just your bank setting aside the funds for when the transaction completes.

 

Depending on the type of account you have, your bank could hold the funds for pending authorizations. Only your bank will be able to give you details on when the hold will be lifted and the funds returned to your account.

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