Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

kingshare's avatar
kingshare
Explorer | Level 4
3 years ago
Solved

I have a question about the Dropbox 5TB trial

I take 5tb 1month free trail account  , After 1month free trail my data (of 5tb) can delete? after free trail my data transfar every time? (eg:: mega cloud only in one month after he delete our data).  After 1month trail - my download my data every time? someone talk me my uploaded data is lifetime between 1month trail.

7 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there kingshare, thanks for using Dropbox and welcome to the Community.

     

    I'm not sure I understand your query completely; could you elaborate a tad for me please?

     

    Thanks so much! 

  • kingshare's avatar
    kingshare
    Explorer | Level 4
    3 years ago

    How many time to still my data after losing 5tb 1month trail?

     

    After trailer can losing my data during 1month trail .

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Do you mean how much time you'll have to access your files after you cancel your trial kingshare? Did I get this right? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi kingshare, please be aware that if your account is ever downgraded, Dropbox will not delete any of your files. 

     

    If you are over quota all that should happen is that Dropbox will not sync any new files. 

  • kingshare's avatar
    kingshare
    Explorer | Level 4
    3 years ago

    So you mean my 5tb data is never delete and any time i can download but i can't upload  over quota all that should happen is that Dropbox will not sync any new files. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!