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Feature Request: Support Multiple Dropbox Business/Teams Accounts (Multiple Tenants) in Desktop App
Hi Dropbox team — I’m posting this as both a long-time Dropbox user and a business owner. Today, the Dropbox desktop app only allows seamless use of one Business (Teams) account (plus optionally one Personal account). This creates a major problem for users who legitimately operate across multiple organizations. Real-world use case Many professionals today are involved with multiple companies at the same time, including: Business owners with multiple entities Holding companies with multiple subsidiaries Consultants / advisors supporting multiple clients Board members and fractional executives PE / investment professionals working across portfolio companies In these cases, we often need separate Dropbox Business tenants for security, compliance, and clean separation. The key point I am not asking for a workaround or a discount. I am willing to pay for multiple Dropbox Business subscriptions — but Dropbox currently does not provide a seamless way to run multiple Business accounts in the desktop app. What competitors already support Microsoft OneDrive/SharePoint supports multiple tenants cleanly, for example: OneDrive – Company A OneDrive – Company B Both sync simultaneously and appear natively in File Explorer/Finder. Dropbox currently forces users into clunky workarounds like: Using the browser for the second tenant Switching accounts repeatedly Creating separate OS user profiles Running virtual machines These are not realistic solutions for modern workflows. Why this matters This limitation is not a “nice-to-have.” It is a core enterprise usability issue and increasingly a deciding factor for businesses choosing between Dropbox and Microsoft 365. Dropbox is losing a valuable segment of customers who are willing to purchase multiple accounts — but cannot do so efficiently due to desktop client limitations. Requested solution Please add support for: Multiple Dropbox Business/Teams accounts logged in simultaneously Separate synced folders per tenant Seamless switching and visibility in Finder/File Explorer Clear tenant labeling and separation Even supporting 2+ Business tenants would solve a massive problem for many professionals. Bottom line Dropbox is an excellent product, but this is a fundamental gap. Many of us want to keep using Dropbox and expand our usage across multiple businesses — but we need Dropbox to support the reality of multi-tenant work. Thanks for considering this — I would strongly encourage Dropbox to prioritize this feature. Edward Cook Co-Founder, McCarthy Cook & Co. We were the first landlord of Dropbox's HQ at China Basin in SF and owner of Castro Station in Mountain View where you used to work. Come back to the office! You will be closer to your PAYING customers! I'm happy to double the amount we pay you monthly for new and better access and continue with Dropbox while you pursue true productivity gains harnessing AI
I'm unable to add any new licenses to my team
Hi, I already have 48 licences. I need to invite more members / add more licences. it is not allowing me to add more licenses and keep giving me below errors: "Something went wrong on our end. Close and try again." or "Failed to load pricing information" Any help would be appreciated. Ticket id already raised = 26068945After upgrade to Dropbox Teams, I have 2 Dropbox accounts or at least 2 Dropbox folders.
Dropbox Plan Dropbox Business upgraded to Dropbox Teams Device Dell XPS 16 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 240.4.8609 Question or Issue I had a Dropbox business account that was 6TB. I ran out of room so I upgraded to Dropbox Teams and 15 TB. I just figured that my Dropbox business account would become the Dropbox teams account but it did not. Now I have 2 Dropbox accounts (or at least 2 Dropbox folders) with 2 different names but using the same email address. I only want one account with 15 TB of room. Question: How can I get all my files over to the Dropbox Teams account? Question: At renewal time, does this mean I will be charged for the Dropbox Business account and again for the Dropbox Teams account?
I cannot disband my team & I'm stuck in a team account
I have problem to disband my current team and cannot convert to individual personal account as there are no options in the billing section of admin console or my account settings. Even though it shows as Basic but currently my account is in a team.
