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TugAdagio's avatar
TugAdagio
Explorer | Level 4
2 months ago

How can I switch from a Family plan to a Standard account for teams?

Dropbox Plan
Family
Payment Method

Card
How did you upgrade?
Direct from website

Question or Issue
As I would like to join a different family plan, how do I first change my current family plan to another standard plan?  My family plan just renewed a couple of months ago.

1 Reply

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    TugAdagio wrote:

    As I would like to join a different family plan, how do I first change my current family plan to another standard plan? My family plan just renewed a couple of months ago.

    You would first need to cancel your current subscription and wait for the account to downgrade. The cancellation would go into effect at the end of your billing cycle, so you'll remain on the Family plan until your next schedule billing date. At that point everyone's account would downgrade back to Basic and you'd be able to join a new Family plan.

    https://help.dropbox.com/plans/cancel-family-plan

    If you need to join a new Family plan now, you can do so with a separate account.

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