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Forum Discussion

Emmie Clarke's avatar
Emmie Clarke
New member | Level 1
10 months ago

I'm concerned I might be charged after a free trial of the Dropbox Essentials plan

I am concerned with the status of my Dropbox account. I am on the basic plan after my free trial of the Dropbox essentials but I am concerned that I am going to be charge when I have the 199.99 in my...
Payments
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
Emmie Clarke wrote:

Please could someone confirm that I wont be charged anything?

Take a look at your Plan page. If it says you're on the Basic plan, you won't be charged.

  • Emmie Clarke's avatar
    Emmie Clarke
    New member | Level 1
    10 months ago

    It says I am , but I have had multiple emails saying they have tried to charge my account 199 even though I was on a free trial. I'

    m just super concerned that I will be charged.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Are the emails coming to the email address that's associated with your account that's on the Basic plan Emmie Clarke? 

      • Emmie Clarke's avatar
        Emmie Clarke
        New member | Level 1
        10 months ago

        Yes they are

         

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