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katythelady's avatar
katythelady
New member | Level 1
10 months ago

I've been charged for Plus on iOS and Professional on the Dropbox site

I found out today that I have been paying via apple billing for a Plus ($11.99/month) and dropbox directly for my Professional ($19.99/month) amount for almost two years. The charges are for the sa...
Mobile
Payments
Refunds
katythelady's avatar
katythelady
New member | Level 1
10 months ago

Okay Jay, new ID because the old one closed : #24747601

Thanks for your help on this.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the ticket ID, I've gone ahead and prioritized that request to expedite matters on your behalf.

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