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cored747's avatar
cored747
Explorer | Level 3
28 days ago

Payment failed as I'm getting an error that it's been refused

Dropbox Plan Plus Payment Method Master Card How did you upgrade? Dropbox website Getting this following error. And my Bank says everything is OK from our end. Error in call to API function...
Payments
cored747's avatar
cored747
Explorer | Level 3
28 days ago

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
28 days ago

I see, thanks for the screenshot cored747 - much appreciated.

If you'd be willing to give this a go, can you try an alternative card, if you happen to have one?

Otherwise, let me know if you'd like me to send you an email to have a further look internally. 

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