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Sammy19's avatar
Sammy19
Explorer | Level 3
3 years ago

Re: How can I cancel a subscription without access to the account?

I would like to cancel my subscription I have tried on both the app and website to cancel it, which I wasn’t able to do and I have also spoken to your support team which says my problem has been solved but has not as I’m still being charged.

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Sammy19 wrote:
    ... I have also spoken to your support team which says my problem has been solved but has not as I’m still being charged.

    What is your ticket number?

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