Forum Discussion

Nig l Hausmann's avatar
Nig l Hausmann
New member | Level 2
2 years ago

Re: How can I get a refund for a payment?

Hey dear community,
I have payed Dropbox 120€ and I don‘t know for what, cause I really don‘t use this platform so does anyone know how I can get my Money Back?

1 Reply

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi vincentye & Nig l Hausmann, why don't we have a look into this? 

     

    Have you tried contacting our Support team directly?

     

    Feel free to visit the Support page while you're signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

    Once you do, share it with us here so that we can look it up in our system as well.

     

    Thank you both, and I'll be waiting for your response!

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