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Nemanja604's avatar
Nemanja604
Explorer | Level 4
6 years ago

Separating Personal and Business account

Hello,

I'm connected to the business account as a team member and I have a personal account connected to it (just switched to Professional plan). I would like to separate the two. I'm not having any luck doing that by myself.

So the ideal scenario would be to have my very own Professional Account regardless of the Business Account.

Thank you,
Nemanja

  • Rich's avatar
    Rich
    6 years ago

    Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.

    If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that Mark provided above.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hey Nemanja604 

    Do you mean you can access both accounts via the computer or website at the same time? 

    If so you are fine - they are not connected in any other way. It is simply a way for the software to allow you access to multiple accounts in one safe place. You can split them if you want, but, then you can only access either your work account OR your personal account on your mobile/computer at one time. 

    • Nemanja604's avatar
      Nemanja604
      Explorer | Level 4

      Thanks for your reply @Mark!

      Not exactly what I mean. I just want them as separate entities. If, for example, I leave the team of that company that owns a business account, and the admin removes me, I'm affraid I wont be able to access my personal data. Being able to use both at the same time is not mandatory. I use it locally mostly anyways.

      I remember that I couldn't do that 2 years ago, when I created personal DB with membership, but I was hopping its possible now.  I wanted to create my account, but dropbox wouldnt let me do it if I didnt connect the business account...

      If this is the case: "It is simply a way for the software to allow you access to multiple accounts in one safe place." then it seems I'm good, but my experience from 2 years ago is why I was asking to separate them.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.

        If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that Mark provided above.

  • VH21's avatar
    VH21
    New member | Level 2

    Issue: I have a personal dropbox account to which was shared several business folder links. Today, I received a notice to create a business account from a business team member. I did so using my @businessname.com email address. Now, my personal files, and only my personal files, are in my business account and in my personal account are all the shared business files plus an archive file of my personal account with nothing in it. Can anyone help me swap my files around?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      Hey VH21, welcome to our Community! 

      When joining the Dropbox team, did you create a new account or did you transfer your files to the Business team as shown here?

      Let me know how it goes!

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