We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
harrisongaeng
4 years agoExplorer | Level 3
Should I combine my account or create a new account??
Hey! I was sent two emails from my company during the onboarding process. The first was to access a specific teams folder, the second was to join their DropBox team. I followed the link to access a s...
- 4 years ago
Yes, you're correct harrisongaeng - it's referring to all the files you had already stored on that account so far.
Let me know how you get on!
harrisongaeng
4 years agoExplorer | Level 3
Thanks Walter! Below is the message I'm receiving. This probably would have been the better question to ask from the start but is my assumption correct that this prompt is referring to any files that I had stored in my "personal" account prior to merging the accounts? I was initially reading it as any file I would add post merger would be restricted to my admin and myself.
Walter
Dropbox Community Moderator
4 years agoYes, you're correct harrisongaeng - it's referring to all the files you had already stored on that account so far.
Let me know how you get on!
- harrisongaeng4 years agoExplorer | Level 3
Fantastic! Thanks for all the help.
- Walter4 years ago
Dropbox Community Moderator
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!