Forum Discussion

Printmanstan's avatar
Printmanstan
Explorer | Level 3
3 years ago
Solved

Will I lose my settings if I downgrade?

My Website company has linked my customers uploads and all works well if i cancel my business plan and subscribe to a personal one will I loose my settings folders etc. Basically I am worried about p...
downgrade
FAQ
  • Jay's avatar
    Jay
    3 years ago

    Hi Printmanstan, thanks for messaging the Community.

     

    Could you clarify what folders or settings you're referring to when the account will downgrade?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Printmanstan, thanks for messaging the Community.

 

Could you clarify what folders or settings you're referring to when the account will downgrade?

 

This will help me to assist further!

Printmanstan's avatar
Printmanstan
Explorer | Level 3
3 years ago
Thanks for your help I downgraded the account and everything still works fine.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!