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Forum Discussion

NI44's avatar
NI44
Helpful | Level 5
3 years ago

Dropbox defaults to Backups

Hi, Today my Dropbox suddenly started redirecting into "Backups" and I am unable to upload files to my account. It seems to want to automatically backup or sync all my files which I do not want. I s...
Account Settings
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Dropbox Backup
cinergia's avatar
cinergia
New member | Level 2
3 years ago

Hi

 

Yes, I just tried it with 3 different modes.

1) Mozilla Firefox

2) Mozilla Firefox private mode

3) Google Chrome

 

I ended the same way with the 3 options commentad above. When I try to acces my folder, dropbox changes to dropbox backup and i can't do anything in the folders.

 

Thanks

NI44's avatar
NI44
Helpful | Level 5
3 years ago

Doesn't seem to be computer related either. I've tried with 2 computers and the same thing happens. Even if I type in the URL 'home' instead of 'backups' it just redirects to backups and I can't access any of my folders.

 

The changed happened overnight, last night I uploaded files and folders to my Dropbox and in the morning I couldn't do this anymore.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi NI44 & cinergia, when you're getting redirected to the Backup page, do you see any active backups at all? 

    • NI44's avatar
      NI44
      Helpful | Level 5
      3 years ago

      Hi,

       

      My Mac is listed but it's unlinked.

       

      In the 'Manage Backup' settings I can only activate the backup for my Mac (which I don't want to do as it would sync it with my laptop which would then run out of memory), I don't have the 'Adjust Settings' option to disable backup.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi NI44, the backup for the Mac wouldn't sync to a laptop, as it's a one way backup to the site.

         

        Do you want to keep the Mac backup on the site? Have you tried deleting the backup for the Mac?

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