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NI44's avatar
NI44
Helpful | Level 5
3 years ago

Dropbox defaults to Backups

Hi, Today my Dropbox suddenly started redirecting into "Backups" and I am unable to upload files to my account. It seems to want to automatically backup or sync all my files which I do not want. I s...
Account Settings
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Dropbox Backup
NI44's avatar
NI44
Helpful | Level 5
3 years ago

Doesn't seem to be computer related either. I've tried with 2 computers and the same thing happens. Even if I type in the URL 'home' instead of 'backups' it just redirects to backups and I can't access any of my folders.

 

The changed happened overnight, last night I uploaded files and folders to my Dropbox and in the morning I couldn't do this anymore.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi NI44 & cinergia, when you're getting redirected to the Backup page, do you see any active backups at all? 

  • NI44's avatar
    NI44
    Helpful | Level 5
    3 years ago

    Hi,

     

    My Mac is listed but it's unlinked.

     

    In the 'Manage Backup' settings I can only activate the backup for my Mac (which I don't want to do as it would sync it with my laptop which would then run out of memory), I don't have the 'Adjust Settings' option to disable backup.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi NI44, the backup for the Mac wouldn't sync to a laptop, as it's a one way backup to the site.

       

      Do you want to keep the Mac backup on the site? Have you tried deleting the backup for the Mac?

      • NI44's avatar
        NI44
        Helpful | Level 5
        3 years ago

        Hi,

         

        I don't want any backups for any of my computers and I haven't set up any backups either, I only wish to upload selected files and folders from my computer. However, currently I am unable to access any of my files or folders on my Dropbox account.

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