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Henry lee's avatar
Henry lee
Helpful | Level 6
2 years ago
Solved

Hotmail not receiving verification email from Dropbox

My dropbox login was reseted after i switched phone. While attempting to login, a verification code was sent to my email. I have tried adding no-reply@dropbox.com, multiple attempt over few days. Ref...
account access
Account Settings
Dropbox Basic
  • Henry lee's avatar
    Henry lee
    2 years ago

    OMG! stupid outlook/hotmail auto filter dropbox's email to NOTIFICATION folder!!! after so many tries & i just notice that... sorry for all the trouble! 

Henry lee's avatar
Henry lee
Helpful | Level 6
2 years ago
I'm using mobile Gmail app & outlook app. Both refreshed multiple times for inbox & spam yet no new email.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Can you try using a web browser instead and let me know how it goes @Henry lee?

 

If you still have issues with this, let us know here and we'll reach out to the email address that's linked to your Community profile to have a further look internally. 

  • Henry lee's avatar
    Henry lee
    Helpful | Level 6
    2 years ago

    OMG! stupid outlook/hotmail auto filter dropbox's email to NOTIFICATION folder!!! after so many tries & i just notice that... sorry for all the trouble! 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      No worries, Henry. I'm glad to hear it's sorted now and thanks for keeping me in the loop too.

       

      See you around the Community and take care! 

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