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chrismyles's avatar
chrismyles
New member | Level 2
5 months ago

How do I change my email address

My email is not working, and I need to change it on Dropbox how can I do that without it sending me a code to the email address that is not working

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    Via https://www.dropbox.com/account/general 

    If it requests a code you may need to log a ticket at http://www.dropbox.com/support as there is no way around that. 

    However I cannot stress this enough download all your data now and keep it safe. If you get logged out there is a VERY GOOD chance you'll loose access to the account and thus your data. 

    You may actually find it easier to just loose the account you have and set up a new one. 

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