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684 TopicsGetting an error when trying to link a second account on my computer
I have 2 different accounts. On my Pc I'm signed in one of them and im trying to link the second as well. I went to preferences and tryed to link another account but it is giving me an error each time. I'm sure the other account is just on 2 other divices so i don't know what is the problem. Thanks in advance Jason31Views0likes8CommentsAsking me to add billing info but I want to cancel my trial and go back to a personal account
So I started working for a new company. They asked me to create a new dropbox account. I was supposed to make a personal account and then join the company dropbox. But I made a business account and then joined the company dropbox. and now, my trial is ending at the end of this month. Dropbox is keep asking for my billing info. And when I try to add it, it says it's going to charge me after my trial ends. I do not want to get charged with anything. So I submitted a ticket to request a change my account from business to personal, hoping it will fix my problem. but still waiting for a reply. Anyone know how I can keep my access to company files/folders after trial ends, without adding my billing info? Please help.Solved151Views0likes7CommentsI can't change my Dropbox email address to a new one, because it's taken, even though it's not.
I want to change my account to a new email, and it says "This email address is already taken". Then I logged out my account, tried to sign in using the new email, and it asks me sign up an account. It seems the new email is not taken, can you help me to investigate the problem? Shall I put my email here? Thanks95Views0likes5CommentsI can't change my Dropbox Sign settings, as the webpage keeps refreshing.
I am having so much trouble finding a way to change the send settings for my Dropbox Sign. Whenever I head to templates and go to the upper right icon and click on settings, the page just reloads and goes right back to the templates home page. Has anyone else experienced this issue?65Views0likes9CommentsEmail to Dropbox feature: How can I enable it on a Dropbox team account?
Hi Team, I am trying to setup Email to Dropbox feature in Dropbox basic. Settings>>General>>Features>>Email to Dropbox But where this option available in Dropbox business account. I have admin login and but unable to see Email to Dropbox this option in admin center.. Pls help32Views0likes1CommentTrying to change email and getting an error that "This email is already taken."
I am trying to change the email address on my dropbox account. I used to have two dropbox accounts but deleted one about 10 days ago. I am now trying to change the email on my second account to the email I used for the other account. Even after 10 days, I am still getting the error "This email address is already taken". When I try to login with that email address, it brings me to the signup page, suggesting that the email is not associated with an account. What do I need to do to be able to use this email address with my dropbox account? Thank you!Solved90Views0likes10CommentsUnable to find Screenshot settings anymore.
Did latest Dropbox update v219.4.4463 changed something in screenshot settings? Usually after taking screenshot I had this screenshot floating window in corner of screen, which created a dropbox link after this window closed. But a day or two ago this window changed to more advanced one (with 3 additional buttons) and option to copy image or link - since I din't like behavior I changed settings so that it created dropbox link but not show window. Now I would like to change this behavior again, but unable to find Screenshots settings in preferences. ChatGPT says that changing screenshot settings, including saving location (Private or Work account) should be under Settings > Backups > Screenshots, but it is not there and I'm unable to find one. Another suggestion is to do it in Dropbox Desktop app, but I don't have it installed, so the Desktop app couldn't be the place where I changed screenshot settings in first place..53Views1like7Comments