Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
russellan
18 days agoExplorer | Level 4
Dropbox Community rank notifications
I have my dropbox community notifications set up the way I want them - except that there does not seem to be an option to turn on/off emails telling me "You have earned a new rank in The Dropbox Community!". There is an unsubscribe button at the bottom of the email but it just takes me to My Settings: | The Dropbox Community where there is nothing about ranks. I have "earn a new badge" set to Never.
7 Replies
- Walter18 days ago
Dropbox Community Moderator
Hey russellan - thanks for lettings us know about this.
I imagine the rank changes are significant and that's why there's no way to disable them, but let me double check with the team and we'll get back to you.
Thanks for your patience and let us know if you have anything else to add or ask in the meantime.
- russellan18 days agoExplorer | Level 4
I cannot see any way that they are significant, but let's see what they say.
- Rich18 days ago
Super User II
russellan wrote:
... there does not seem to be an option to turn on/off emails telling me "You have earned a new rank in The Dropbox Community!".
You could just create a mail filter on the sender, community@dropboxforum.com, and send them all to a folder (or trash). I only see Community emails if I need to.
- Neal18 days ago
Community Manager
Hi russellan,
Thanks for sharing this feedback. I just want to ask a few questions to make sure nothing our of the ordinary is happening here.
- How many new rank emails have you received in total?
- When was the last one you received?
- Have you tried turning off notifications via this link?
Let me know how you get on and we can go from there.
- russellan17 days agoExplorer | Level 4
oh, I've done this. But wouldn't it be better to make it a toggle?
- russellan17 days agoExplorer | Level 4
I got two this week, including one yesterday.
The page you linked does not have an option for turning off rank notifications. I have turned off badge notifications. I could turn off all notifications, but I want to receive the digest for the threads I am following. - Dell_Dropbox16 days ago
Community Manager
Appreciate the clarification russellan, this is really helpful. We're using feedback like this to help us make decisions on badges and notifications.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!