Forum Discussion

russellan's avatar
russellan
Helpful | Level 5
1 month ago

Dropbox Community rank notifications

I have my dropbox community notifications set up the way I want them - except that there does not seem to be an option to turn on/off emails telling me "You have earned a new rank in The Dropbox Comm...
Account Settings
Notifications
Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
1 month ago

Hi russellan​,

Thanks for sharing this feedback. I just want to ask a few questions to make sure nothing our of the ordinary is happening here.

  • How many new rank emails have you received in total?
  • When was the last one you received?
  • Have you tried turning off notifications via this link?

Let me know how you get on and we can go from there.

  • russellan's avatar
    russellan
    Helpful | Level 5
    1 month ago

    I got two this week, including one yesterday.
    The page you linked does not have an option for turning off rank notifications. I have turned off badge notifications. I could turn off all notifications, but I want to receive the digest for the threads I am following.

    • Dell_Dropbox's avatar
      Dell_Dropbox
      Icon for Community Manager rankCommunity Manager
      1 month ago

      Appreciate the clarification russellan​, this is really helpful. We're using feedback like this to help us make decisions on badges and notifications. 

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