You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I cannot log into my Dropbox Business account
Hello, I am trying to log into dropbox using my business account. Every time I try to log in using my work email address, it thinks that I am trying to set up a new account and will not take my password, but instead, gives me password "suggestions". On that page, there is no place to select "I already have an account" as per the instructions in the trouble shooting. When I try use sign in with google or sign in with apple, it automatically wants to go straight to my personal dropbox, for which I cannot access work files. If anyone can help me that would be great! Thank you!
I can't access my account as I don't have access to the email
I no longer have access to a Dropbox account that was using my former work email. I know the username and password. The posted solutions (below) suggests: I know my Dropbox password but don’t have access to my email address: If you know your Dropbox password but don’t have access to the associated email address, log in to Dropbox then immediatelychange your email address. However, after entering the username and password it tells me that it's sent the security answer to the email (that I can no longer access). There is no option to "immediately change your email address". Please help resolve this catch-22 situation (I can't change the email address without using the email that I can no longer access).
I can't change my email address, why?
I just subcribed to Essential with an account registered with one email address...I would like to change it to another email but doesn't aloud me to do it. Always proposing to change password. The fact is the in my Dropbox Apps I am registered with another account and I would like to have the Essential on the same as the Apps.
It's impossible to access my account due to the verification not being received.
I've had some Dropbox accounts and recently I've tried to acess them but I'm facing problems trying to do this, because the verification emails are not being sent, I don't know why.. I need an answer or instructions.. my Gmail accounts are working normally, I guess the problem is your server.
No access to the email address of my account, so I can't get the security code.
Hello Dropbox Team, When I log in to the Dropbox website, I am prompted to enter a code that is sent to:[email removed as per Community Guidelines] Unfortunately, I no longer have the password for that email address, as it is stored in Dropbox as a file. Are there any alternative ways to access the Dropbox account? I have tried all possible options, but unfortunately, I was not successful. Here is the email address for the Dropbox account:[email removed as per Community Guidelines] I know the password for the Dropbox account, but there's no need to share it here. I look forward to your response. Best regards, Bjoern and Jerome
No access to the email address of my account, so I can't get the security code.
My dropbox is registered under another email address. I know the email address and the password, but when I try to log-in since I moved, it tells me that it's sent a security code to that other email address. I don't have access to that account as it was a student account. All the solutions I've found so far require me to log into the inaccessible dropbox account. I couldn't even post here without making a brand new registration. Is there something I can do to recover that account as I've been paying for it for years, and I'd rather not lose everything in it.
How can I bypass the 2-step verification?
How can i bypass the 2 step verification? I do not know the email password they are sending the code to. I have so many pictures in there I need. I know password and email to sign in to the account but its doing the 2 step verification. Someone please help me get my account back.
