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1284 TopicsiPad Won't link to my Dropbox
I have a laptop, a Samsung and a desktop, all three can access Dropbox. I recently acquired a somewhat old iPad, purely to run the free Word app and have it access files I've uploaded to Dropbox. But the iPad won't link to Dropbox - in 'add a place', choose Dropbox it attempts to connect and after a few seconds gives up. How can I fix this? I'm on free Dropbox and I know there is a limit of 3 computers to link, but I've logged out of those in Dropbox. 😒5Views0likes0CommentsReferral status ineligible
Hello Dropbox Community, I have referred a brand new friend and also managed the installation and set up of the dropbox include introduction and funtional usage such as scan function. but unfortunately the referral bonus is not credited but rather marked as "ineligible". Please kindly assist me in securing this referral as every KB matters. Thank you and kind regards Linus3Views0likes0CommentsNeed help with two accounts under the same email address
I think this is what's going on....I wanted to upgrade my old account-it was full...looked at plans in a new browser page. Paid. Tried to login, was prompted to change my password. I did. Don't remember the old password. But I am now prompted to upgrade my old account and can't login to the new account. So I think I must have 2 accounts under the same email address. Anyway, at this point, I just need to be able to login to both accounts and cancel the plan before 7 days come up. Is there a way to speak to a human to verify what's actually going on in my situation?Solved1.3KViews0likes1CommentDoes the desktop app support the adding of multiple Business or Personal accounts?
Regarding How to find the Dropbox folder on a computer - Dropbox Help Does the Dropbox Desktop App support the adding of multiple "Business" or "Personal" accounts? If so, in the info.json file how does the file differentiate between the multiple accounts of the same type? For example, my current setup of 1 business and 1 personal account on this computer has the following layout in the JSON. If I add a second business or personal account to this computer how will the JSON file change to include the infromation { "business": { "path": "C:\\Users\\adid\\Org Dropbox\\My Name", "host": 99999999923, "is_team": true, "subscription_type": "Business", "root_path": "C:\\Users\\adid\\Org Dropbox" }, "personal": { "path": "C:\\Users\\adid\\Dropbox (Personal)", "host": 99999999987, "is_team": false, "subscription_type": "Basic" } }Solved48Views0likes3CommentsOption for the 'Email to Dropbox' feature option to create your own email address
for "Email to Dropbox" feature i rather have random numbers for email address (like UUID number, "591b6596-1632-434b-9dea-fb85db01ceab") or option to create you own email address (UniqueName@addtodropbox.com or username@addtodropbox.com) (no special characters, like !@#$%^&*, this could cause problems with email apps/tools) this is much safer and easier to use .. thank you André119Views0likes2CommentsChanging email address in Dropbox Business when sharing a file. Is it normal?
I have noted that if send out a file share to an employee using their company email account and that employee either saves it to his personal dropbox or to either his desktop or documents file which is set in his personal dropbox account to synchronise across his devices and dropbox that the email address for the invite in the business dropbox account changes to his personal email. Is this correct and Normal and are their any security settings that prevent this.37Views0likes1CommentHow to update my billing info as a team admin?
I was recently made the Team Admin for our account. Our autopay credit card needs to be updated but "billing" does not show up as an option. How do I get this changed before the card expires and we lose service. I'm surprised there isn't an email address to ask these kinds of questions.22Views0likes1CommentMy Dropbox profile picture changed to my Google account's, after adding files from Google Drive.
I was logged into my Dropbox account misc...@gmail.com and used that "Upload from Drive" thing to grab some files from my other Google Drive account ish...@gmail.com. But then, out of nowhere, my Dropbox profile pic changed to the profile pic of that ish....gmail.com Google account! That's kinda strange, right? Especially since those are totally different email addresses. It feels kinda wrong that just grabbing files from a Google Drive would mess with my Dropbox profile pic. Imagine if I was pulling stuff from a friend's Drive – I definitely wouldn't want their picture on my Dropbox! \ Just wanted to flag this as something that seems a bit off and maybe not how it's supposed to work.17Views0likes1CommentLinking multiple accounts
I have more than one client and so they create an email for me so that I can create a dedicated db account and access their files. I am just now finding out that I can only link my personal account to one business account. All the posts I see on this subject are labeled "solved" and by that meaning, that it's not possible to link more. As there been any progress on this topic? This objectively a major limitation when there are more flexible competitors out there.15Views0likes1Comment