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Account Settings
1237 Topics
Enable Emoji in file names.
I use emoji’s to help me find things quicker. I would like to add an emoji from the apple keyboard to the file folder name but when I click on rename and add the emoji it says “invalid folder name...the folder name contains invalid characters”. Here is an example I wish to change “Vehicles and DOT” folder to say “🚗Vehicle and DOT”36KViews96likes32CommentsHow can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.Solved75KViews30likes66Comments
Deleting licenses
Is way to difficult and convoluted and took much more time than it should have. This is the worst experience I've had with Dropbox. You normally make things easy. This was a pain in the ass, and for no good reason. I have deleted members months ago, didn't re-assign their licenses and was continuing to get charged. So I wanted to reduce the licenses. It was damn hard to find the way to do this. You should present the links in the same place as the delete team members location......very annoying25KViews21likes28Comments
How do I sign in to my Dropbox account if I've made too many login attempts?
At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help. I waited for hours but nothing is changing. I tried to uninstall and install app again but problem still persists.Solved181KViews13likes76CommentsDice captcha is an atrocity
The "add dice up to 14" captcha - five times in a row - with a time limit - grainy images - that resets if you get one single wrong answer is absolutely not a test of me "being human". It is a frustrating and ridiculous waste of time that is not disability friendly and simply impossible under some internet conditions. Personally, I already detest dropbox and only use it when forced to by external collaborators. Every time I am forced to use it there is some fresh hell you have invented to make the experience even worse. Doing fieldwork where I had patchy internet and a small screen this captcha was impossible for me. It delayed file sharing for about a week. Get rid of it. I can only imagine how impossible this must be for someone with dyslexia, and there doesn't seem to be any way to ask for an alternate test. Frankly I can't believe someone hasn't sued you for discrimination yet.6.1KViews10likes6Comments
How to disable Dropbox almost full notification?
I would like to have the CHOICE to disable the "Dropbox Almost Full" notification. As a temporary solution, I have chose to not start Dropbox on system boot and close it, but I would like to know how can I disable this message with Dropbox open.Solved41KViews10likes32Comments
Why was my account disabled?
Company account with email (like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please help me! [Moderator Edit: Removed personal information as per the Community's Guidelines]Solved21KViews7likes115Comments
