Migrating from Dropbox Basic to Dropbox Plus

Question or Issue
Migrate Basic account to Plus

How exactly do you log on and work this Ruud-J​ ? As it isnt possible to have two installs of Dropbox running and working at the same time the way you are working this is going to be important. 

Hello Mark , thanks for reply.  My running box is my Basic , typically auto log in when starts up my laptop. If I want my Plus , I need to log out basic and log in to Plus. But the sync directories under Plus are not the one as under Basic.  So my idea was : sync everthing in basic , then logout basic , copy al the files to plus directory and log in to plus and everything will be starting to sync dropbox plus in the cloud. But copy or move local from basic to plus  enters some problems with empty files , or some errors .... 

Fab, that makes sense.

So, personally what I'd do to tidy this all up a bit is move everything to a new directory maybe on your desktop (so create a new folder, something like 'Dropbox temp'). Put all of the files/folders you want from both account into this new folder. 

Log out of Dropbox on your machine and then delete the Dropbox directories. 

Reinstall from http://www.dropbox.com/downloading and log in with the new Plus account. Once logged in drag everything from the desktop to the new 'Dropbox' folder and let it sync :)

Mark , thanks.

I had this method in mind as well. Now, PLUS doesn't yet contain any relevant data, so merging Basic and Plus isn't necessary. So if I log out of Basic and then copy everything to PLUS, log in to PLUS, and forget about Basic, Plus should sync, and that becomes my new Dropbox, right?

Yes, that would be correct Ruud-J​. 

Alternatively, you can put all your files from the Dropbox Basic account into one folder and share the folder with your Dropbox Plus account. 

Let us know if anything else comes up!

Thanks Walter , I gonna try ! Keep informed. Gr

Hi there, Ruud-J, thanks for your post on our Community!

Would you mind clarifying what you'd like to do or the issue you're having, so we can assist you further?

Any additional details or screenshots that might be showing your issue, are welcome.

Thanks in advance!

Hey Ruud-J! Do you still want us to look into your request? 

If yes, please feel free to send over more details.

Hi Nancy, thanks for the replies. I was wondering about the following: I have a free basic account, which I've been using for years. But I also have a paid PLUS account, which I don't use at all. I've been paying for that account for years. I always assumed I was paying for the subscription I'm currently using (but that's free). Okay, my mistake, and I wasn't paying attention. Isn't there a simple way to link my payment to my current account, which I use constantly and have all my files on, and then delete my other account? In short: link my payment to my operational basic account, which will then become from basic to PLUS. That's less work than following the steps I was advised to follow. I think you can easily see from your side that I am the basic and plus owner.